Privacy Policy

1. Who we are

Nivivra, LLC is an AI and automation consultancy based in Savannah, Georgia. This policy covers nivivra.com, clientsonauto.com, and any forms, calendars, emails, or texts that come from us. When we say "we" or "us," we mean Nivivra. When we say "you," we mean anyone who visits our sites or uses our services.

2. What we collect

Information you give us: your name, email, phone number, business name, business type, revenue range, and anything you type into our forms, booking calendars, or messages to us.

Information collected automatically: your IP address, browser and device type, pages you visit, how you got to our site, and similar usage data, collected through cookies and analytics tools.

Information from client work: if you hire us, we may access data inside your business systems (like your CRM, inbox, or social accounts) only as needed to do the work you hired us for.

3. How we use it

We use your information to respond to you, schedule and run calls, deliver our services, send you emails and texts you signed up for, improve our sites and offers, process payments, and meet our legal obligations. We don't sell your personal information. Period.

4. Text messages (SMS)

If you give us your phone number and agree to receive texts, we may send appointment reminders, follow-ups, and occasional marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help.

We don't share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes. Your SMS opt-in data stays with us and the service providers who help us send messages.

5. Who we share it with

We share information only with service providers that help us run the business, such as our CRM and website platform, scheduling, email and SMS tools, payment processors, analytics providers, and AI and automation tools used to deliver client work. They can only use your information to provide services to us.

We may also share information if the law requires it, to protect our rights or someone's safety, or as part of a merger, sale, or transfer of the business.

6. AI tools and your data

We use AI tools to deliver our services. When we build or run AI systems for clients, we pick tools based on the client's needs and only share the data required for the job. We don't use your confidential business data to market to anyone else.

7. Cookies

Our sites use cookies and similar tech to keep things working, understand traffic, and measure marketing. You can block or delete cookies in your browser settings, but some parts of the site may not work right without them.

8. How long we keep it

We keep your information as long as we need it for the reasons in this policy, or as long as the law requires. When we don't need it anymore, we delete it or make it anonymous.

9. How we protect it

We use reasonable safeguards to protect your information. No system is 100% secure, so we can't guarantee absolute security, but we take it seriously.

10. Your choices and rights

You can unsubscribe from emails using the link at the bottom of any email, and opt out of texts by replying STOP. You can also ask us to access, correct, or delete your personal information by emailing us. Depending on where you live, you may have additional rights under your state's privacy laws, and we'll honor them.

11. Kids

Our sites and services are for business owners and aren't meant for anyone under 18. We don't knowingly collect information from children.

12. Changes to this policy

We may update this policy from time to time. When we do, we'll change the effective date at the top. If the changes are big, we'll let you know.

13. Contact us

Questions about your privacy? Email us at [CONTACT EMAIL]. Nivivra, Savannah, Georgia.